APPSNOVA.
Refund & Cancellation Policy
How ATTICNOVA handles digital-service cancellations and refund requests
ATTICNOVA sells digital services and subscription-based online access. Because delivery is electronic and access can be activated shortly after payment, refund eligibility depends on whether the service has already been delivered, activated, or used.
1. Standard cancellation rule
You may choose not to renew after the end of the current subscription term. Cancelling future renewal does not automatically entitle you to a refund for a term that has already started and has been delivered digitally.
2. Cases where a refund may be approved
Duplicate charge or billing error.
Successful payment but no subscription activation due to technical failure that cannot be resolved within a reasonable time.
Charge made in error or unauthorized transaction, subject to verification.
Any additional cases where refund rights apply under mandatory consumer law.
3. Cases where a refund may be declined
Digital service has already been activated and delivered successfully.
The customer has already used the service substantially during the purchased period.
Account suspension caused by fraud, abuse, policy violation, or unlawful activity.
4. How to request a refund
Send your request to attic.payments@gmail.com and include your account email, payment date, transaction reference, and a short explanation of the issue.
Customer support may ask for additional information to verify payment, service activation status, and eligibility.
5. Processing time
Approved refunds are typically processed back through the original payment method. Final posting time can vary depending on the payment provider or card issuer.
6. Need help?
Visit the Contact page or email attic.payments@gmail.com.